Welcome to Car Hire Solihull. These Terms of Service govern your use of our website carhiresolihull.co.uk and our vehicle rental offerings. By accessing our services,
Rental Terms
All vehicle rentals in Solihull are governed by a comprehensive Rental Agreement, which you will receive upon booking confirmation or at the time of vehicle collection. This document outlines the specific terms, conditions, insurance information, fees, and your obligations for the rental period. In case of any discrepancies between these Terms and the Rental Agreement, the Rental Agreement will prevail.
Eligibility Criteria
Renting a vehicle requires:
- To hire a vehicle in Solihull, you must be at least 21 years old, although age restrictions may vary depending on the vehicle type. Drivers under 25 might incur extra fees. A valid full driving licence suitable for the chosen vehicle category is required, along with proof of identity and current address. Valid payment details and a security deposit are also necessary, as well as any other conditions outlined in the Rental Agreement.
Booking and Payment Options
- Reservations can be arranged via our website, by phone, or directly at our Solihull location. A deposit may be necessary to confirm your booking. The remaining balance and a security deposit are usually payable upon vehicle pickup. All prices are quoted in British Pounds (£) and include VAT where applicable. We accept major credit and debit cards, processed securely through trusted payment gateways.
Vehicle Pickup and Drop-off
- At the time of collection, it is important to conduct a thorough inspection of the vehicle and promptly report any pre-existing damage. A vehicle condition report will be completed and signed by both parties. Please ensure the vehicle is returned in the same condition as it was collected, aside from normal wear and tear. Any new damage will be evaluated and charges may apply. The vehicle should be returned with the same fuel level as at collection; refueling charges will be incurred if the fuel level is lower. Late returns may result in extra fees, so please contact us right away if you expect to be late. You are liable for any parking fines, traffic violations, or other charges accrued during your rental, along with an administration fee.
Insurance and Liability Guidelines
- All rentals include basic third-party insurance. Comprehensive coverage details and excess amounts can be found in your Rental Agreement. Additional insurance options may be available to lower your financial responsibility. It is advisable to review these options thoroughly. You remain liable for damage or loss up to the insurance excess, except when additional insurance is applied. Any damage resulting from negligence, misuse, or violation of these Terms is your responsibility, regardless of insurance coverage.
Cancellation and Modifications
Cancellation and amendment policies differ based on the type of booking and the notice period provided. For precise information, please consult your booking confirmation or Rental Agreement. Late cancellations or failure to show may incur additional charges.
Prohibited Activities
Prohibited Vehicle Uses
- The vehicle must not be used for any illegal activities or purposes. This includes racing, rallying, off-roading, or any other dangerous driving practices. It is prohibited to transport hazardous materials or substances. Sub-letting the vehicle or allowing unauthorized individuals to drive it is not allowed. Driving under the influence of alcohol or drugs is strictly forbidden, as is using the vehicle for activities it was not intended for. Adhering to passenger and weight limits is mandatory, and driving outside the designated geographical areas requires prior approval.
Breach of these terms may lead to rental termination and fees.
Limitation of Responsibility
To the fullest extent allowed under English and Welsh law, Car Hire in Solihull is not responsible for any indirect, incidental, special, or consequential damages, including loss of profits, data, or business related to your use of our services. Our total liability for any claims will not exceed the rental amount paid in the previous 12 months. This limitation does not apply to liability for death or personal injury resulting from negligence or fraud.
9. Local Jurisdiction
These Terms are governed by the laws of England and Wales. Disputes will be resolved exclusively in the courts of England and Wales.
Terms Update
We reserve the right to update these Terms at any time. Changes take effect immediately when posted on our website. Continued use of our services indicates your acceptance of the revised Terms.
Contact Details
For inquiries regarding these Terms, please reach out to us:
Solihull Car Hire Services
Riverside Way, Solihull B91 3GZ, UK
Contact Number::
441213690227