Solihull Privacy

1. Information Solihull Collects

Solihull collects and processes several types of personal information, including:

2. How Solihull Uses Your Information

Solihull uses your personal information for the following purposes:

• Solihull Service Delivery (Contract Performance):
  • Processing and managing vehicle rental bookings and agreements for Solihull. Verifying your identity and confirming you satisfy our rental eligibility criteria. Assisting with vehicle pick-up and drop-off procedures in Solihull. Processing payments and handling deposits and any applicable charges.
• Solihull Customer Communication (Legitimate Interest/Contract Performance):
  • Sending booking confirmations, updates, and important rental information for Solihull reservations. Responding to your inquiries and providing customer support related to Solihull bookings. Notifying you of changes to our services or policies that affect rentals in Solihull.
• Solihull-Marketing (Consent/Legitimate Interest):
  • Sending promotional offers, newsletters, and service updates for Solihull where you have provided consent or where we rely on a legitimate interest. You can opt out at any time.
• Solihull Service Improvement (Legitimate Interest):
  • Analyzing website usage to improve user experience and site functionality in Solihull. Conducting research to optimise our vehicle fleet and services.
• Legal Compliance (Solihull Requirement):
  • Meeting legal, regulatory and tax obligations applicable to Solihull. Preventing fraud and maintaining service security. Resolving disputes and enforcing our terms and conditions.

3. Solihull Information

Solihull may share your personal information with:

• Solihull Providers: Third-party companies that help Solihull deliver its services, such as payment processors, IT support providers, and maintenance contractors. These providers are contractually obligated to protect your data.

Solihull does not sell your personal information to third parties for marketing purposes.

4. Solihull Data Security

We apply appropriate technical and organisational measures at Solihull to protect your personal information against unauthorised access, alteration, disclosure or destruction. These measures include encryption, access controls, secure servers and regular security assessments. No internet transmission or electronic storage can be guaranteed completely secure, and we cannot guarantee that personal data transmitted or stored online will be free from interception or loss.

5. Data Retention - Solihull

Solihull retains your personal information only as long as necessary to fulfill the purposes for which it was collected, including meeting legal, accounting, or reporting requirements. Retention periods vary by the type of information and the context in which it is processed.

6. Solihull Rights

Under UK data protection law, Solihull residents have the following rights:

• Solihull Access Rights: Request a copy of the personal information Solihull holds about you.

To exercise these rights with Solihull, please contact us using the details below.

7. Cookies and Solihull

Solihull's website uses cookies and similar technologies to improve your browsing experience, analyse site traffic, and personalise content. You can manage your cookie preferences through your browser settings.

8. Policy Updates for Solihull

Solihull may update this Privacy Policy periodically to reflect changes in its practices or legal requirements. Any updates will be posted on this page with a revised Last Updated date. We encourage you to review this policy regularly.

9. Contact Solihull

For questions about this Privacy Policy or Solihull's data practices, please contact us: