Solihull Car Hire Privacy Policy

Data Collection Practices

We gather and manage various personal information types, including:

How We Utilize Your Data

Your personal information serves these purposes:

• Service Delivery in Solihull:
  • We handle the processing and management of your vehicle rental bookings and agreements. This includes verifying your identity to confirm that you meet our rental criteria. We also facilitate the collection and return of vehicles, alongside processing payments and managing any applicable deposits and charges.
• Customer Communication in Solihull (Contractual Obligations):
  • Issuing booking confirmations, service updates, and essential rental details. Addressing your questions and offering customer assistance. Informing you of any modifications to our services or policies.
• Marketing Preferences in Solihull:
  • We may send promotional offers, newsletters, and service updates based on your consent or our legitimate interest. You can opt out whenever you choose.
• Service Enhancement for Customer Benefit:
  • Assessing website interactions to refine user experience and site functionality. Conducting studies to optimize our vehicle fleet and service offerings.
• Compliance with Local Regulations in Solihull:
  • Adhering to local laws, regulations, and tax obligations. Safeguarding against fraud and maintaining service integrity. Addressing conflicts and upholding our terms of service.

Data Sharing Practices

Sharing Your Information

• Local Service Partners: We collaborate with third-party companies, including payment processors and IT support, to provide our services. They are bound by contracts to safeguard your data.

We do not share your personal information with third parties for marketing.

Data Protection Standards

We take necessary technical and organizational steps to safeguard your personal information from unauthorized access, changes, disclosure, or loss. This includes using encryption, access controls, secure servers, and conducting regular security evaluations. Despite these measures, no method of internet transmission or electronic storage can guarantee complete security.

Data Storage Practices

We keep your personal information only for as long as needed to achieve the purposes for which it was collected, including compliance with legal, accounting, or reporting obligations. The duration for which information is retained can differ based on the specific type of data and the context in which it is processed.

Your Rights in Solihull

Your rights under Solihull data protection laws

• Accessing Your Information: Obtain a copy of your personal information stored with us.

For inquiries regarding your rights, please reach out to us below.

Cookies and Tracking Policies

Our website utilizes cookies and similar technologies to improve your browsing experience, analyze visitor traffic, and customize content for our users. You have the option to manage your cookie preferences through your browser settings at any time.

Policy Changes

This Privacy Policy may be revised periodically to align with changes in our practices or legal obligations. Any updates will be reflected on this page, along with a new "Last Updated" date. We recommend reviewing this policy on a regular basis to stay informed about how we protect your information.

Contact Information

For inquiries regarding our Privacy Policy or data practices, please reach out: